Just a few days ago we have seen the tech giant Apple admitted that they purposely slowed down older iPhones with an iOS update. Now the tech giant Apple has issued a lengthy letter of apology to its loyal customers.
Apple Apologizes For Slowing Down Older iPhones
Just a few days ago we have seen the tech giant Apple admitted that they purposely slowed down older iPhones with an iOS update. This step is been taken just to improve the battery health. However, the customers felt it hard to digest the news.
Now the tech giant Apple has issued a lengthy letter of apology to its loyal customers. The tech giant Apple posted the apology letter on its website where it claims that there has been some “misunderstanding about the issue”.
The latest statement from Apple says “We know that some of you feel Apple has let you down. We apologize”. “Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.”
Apple further explained how lithium-ion batteries really work and how it degrades with time. The company will now issue an update which will bring a new feature that will help users to monitor the health of the battery in order to make knowledgeable decisions.
The tech giant Apple has also made another big change, they have slashed the original price of a battery to $29, the original price was $79 – which is a massive $50 reduction. The company also said that whenever an aged battery is replaced with a new one, the performance of the device will return back to normal.
It looks like Apple is trying to regain the user trust and make way for valid experience. So, what do you think about this? Share your views in the comment section below.
