Users sometimes face problems using email apps on their Android smartphones. Android can sometimes show errors while opening email apps, such as ‘Unfortunately Gmail has stopped.’
The problem is not evident only on Gmail; it can also appear on other Android email apps. Hence, if you are facing issues like email keeps stopping or a Gmail app crashing on Android, here’s what you need to do.
1. Reopen the Gmail app
If you have encountered the Gmail has stopped error message, the first thing to do is reopen the app. This is one of the best ways to resolve the email message.
Reopening the app will remove all its processes from the background and free up the RAM. Your email app will attempt to make a fresh connection, possibly fixing the email keeps-stopping issue.
2. Close Background Apps
While the Gmail app for Android is properly optimized to consume less RAM, it can still crash if your phone doesn’t have sufficient RAM for opening new apps.
The problem mainly appears on Android phones with less than 4GB of RAM and many apps running in the background. You can close all unused apps to free up the RAM and have a superior multitasking experience.
Remove apps from the Android multitasking menu and then open the Gmail app.
3. Restart your Android device
If reopening the app doesn’t help, restart your Android smartphone. Restarting Android will terminate all background apps and processes. So, if any background app or process conflicts with the email app’s functioning, a restart will fix it.
Restarting Android is super easy; press the Power button to open the Power options. On the Power options, select Restart. This will restart your Android device.
4. Force Stop the Gmail app
If the above methods don’t help, you must force-stop the email app. Force stop is a great option on Android to deal with apps that refuse to close normally.
Force-stopping the email app will stop all services related to the app in the background. To force stop an email app, follow the steps shared below.
1. Long press the Gmail app on your Android and select App Info.
2. On the App info screen, tap the Force Stop option.
5. Uninstall Android System Webview Updates
Android System Webview has no direct link with email keeps stopping, and many users have found uninstalling the updates for the Android system Webview app helpful.
For many users, simply uninstalling the Android system webview updates has fixed the Gmail app crashing issue. Hence, you can also try this as well.
1. First of all, open the Settings app on your device. Next, navigate to the Apps.
2. On the Apps, tap on the App List or App Management.
3. Now, from the list of apps, find and tap on the Android System Webview.
4. Once done, tap on the three dots in the top-right corner and select Uninstall updates.
6. Sign out of your email account
If any account-related problem prevents you from using the email app, signing out and logging back in will fix it. You need to sign out from the email app and sign back in.
The sign-out process may vary depending on the email app you are using. However, if your Gmail app keeps stopping on Android, the only app to sign out of the Gmail app is to remove your entire account from your phone.
There is no ‘Sign out’ option for Android’s Gmail app, which is why third-party email management apps are the best.
7. Clear the Gmail App Cache
Even after following all the methods, if the email app keeps stopping, the only option is to clear the app’s cache. An outdated or corrupted cache file might be preventing you from using the app properly.
Clearing the Gmail app cache is easy. Follow the simple steps we have shared below.
1. Long press on the Gmail app icon and select App Info.
2. On the App Info screen, tap on Storage Usage.
3. On the Storage screen, tap on the Clear cache option.
8. Update the App
Outdated apps often have bugs and glitches that may forcibly close the app once it’s opened. Another prominent reason the ‘Email keeps stopping’ error message is the bugs residing on the outdated app version.
You can eliminate such bugs by installing the latest version of the email app on your Android. Just head to the Google Play Store and install the pending app updates. Once updated, use the app normally; the email app won’t stop anymore.
Also read: How to Recover Permanently Deleted Gmail Emails
These are a few simple methods to fix email keeps stopping on Android smartphones. If you need more help resolving the Gmail not responding problem, let us know in the comments. Also, if the article helped you, share it with your friends.