How To Fix Google Drive Unable To Connect Error

If you are using Google Drive app on Windows 10 for a while, then you might have come across lots of problems like Google Drive not syncing, Backup & Synch can’t connect, Unable to connect to the internet, etc. So, in this article, we are going to share a few methods that would help you to deal with various Google Drive errors.

Well, if we take a brief look at the file storage and synchronization section, we will find that Google Drive is right now the most popular file storage service which is now used by millions of users to store and exchange files across devices. The file storage service is developed by Google and its right now used by millions of users.

The great thing about Google Drive is that it allows users to store files on Google’s servers and synchronize data across devices. Google drive is basically a web-based cloud storage service which also has apps for Android, Windows, iOS, etc. However, just like all other cloud storage apps, Google Drive also has few problems.

If you are using Google Drive app on Windows 10 for a while, then you might have come across lots of problems like Google Drive not syncing, Backup & Synch can’t connect, Unable to connect to the internet, etc. So, in this article, we are going to share a few methods that would help you to deal with various Google Drive errors.

How To Fix Google Drive Unable To Connect Error

So, let’s know the few potential fixes that might enable you to connect with the Google Drive app. These methods will also fix Google Drive not syncing on Windows 10 errors.

#1 Turn Off Windows Firewall

Well, the Windows Firewall is a built-in security tool that blocks software from accessing the internet. The feature is very useful, but this can lead to Google Drive unable to connect to the internet error messages. So, in this method, you need to turn off the Windows firewall to fix Google Drive connection errors.

Step 1. First of all, on your Windows Search menu search for ‘Firewall’. Open Firewall app and then click on ‘Firewall Options and Settings’

Turn Off Windows Firewall
Turn Off Windows Firewall

Step 2. In the next step, you need to select the option ‘Turn Windows Defender Firewall on or off’

Turn Off Windows Firewall
Turn Off Windows Firewall

Step 3. Now you will see ‘Private Network’ and ‘Public Network’ Settings. You need to click on the ‘Turn off Windows Defender Firewall’ for both of the option.

Turn Off Windows Firewall
Turn Off Windows Firewall

That’s it, you are done! Now restart your computer, and you will be able to use Google Drive app without any issue.

#2 Check Recently Installed Softwares

Check Recently Installed Softwares - How To Fix Google Drive Unable To Connect Error
Check Recently Installed Softwares

Well, if you are getting the ‘Google Drive Unable to connect’ error message after installing any new software, then you need to remove the software. Few softwares are meant to configure your network to use a proxy which leads to several web browsing errors. One of that software is known as e-Rewards Notify. e-Rewards Notify software is said to disconnect Google Drive automatically as it modifies the network to use a proxy. So, in that case, you need to find and remove the problematic software to fix the Google Drive Unable To Connect error message.

#3 Use Windows Programs Compatibility TroubleShooter

For those who don’t know, Microsoft’s Windows provides a built-in troubleshooting utility to deal with various errors. It can also fix programs which are not working. So, follow some of the simple steps given below to resolve Google Drive Unable to Connect Error message.

Step 1. Open Control Panel and select ‘Troubleshooting’. Now in the next page, click on ‘Run Programs made for previous versions of Windows’

Use Windows Programs Compatibility TroubleShooter
Use Windows Programs Compatibility TroubleShooter

Step 2. In the next page, click on ‘Advanced’ and check the ‘Run as Administrator’ checkbox.

Use Windows Programs Compatibility TroubleShooter
Use Windows Programs Compatibility TroubleShooter

Step 3. Now you will see the list of programs. Select Google Drive from the list and click on ‘Next’.

That’s it, you are done! If the Program Compatibility Troubleshooter finds any problem with Google Drive, then it will resolve it automatically.

#4 Restart Google Drive Sync

If the above-listed method failed to fix the unable to connect to Google Drive message error message, then you need to restart the Google Drive app. Lots of users have reported that they have fixed Unable to connect messages just by restarting Google Drive. So, here’s how you can restart Google Drive Sync to fix Google Drive is unable to connect error message.

Restart Google Drive Sync
Restart Google Drive Sync
  • First of all, right click on the Google Drive icon from the system tray.
  • Click on ‘More’ button with three vertical dots.
  • Now click on ‘Quit Google Drive’ option from the right-click menu.

That’s it, you are done! Now you just need to open the Google Drive app again to fix the error message.

#5 Check Whether the Anti-Virus software is blocking Google Drive

Check Whether the Anti-Virus software is blocking Google Drive
Check Whether the Anti-Virus software is blocking Google Drive

Just like Windows Firewall, Antivirus tools can also block Google Drive apps from accessing the internet. So, you need to check the Antivirus blocklist or blacklist page for the Google Drive process or app. Since the settings vary significantly for each antivirus program, we can’t provide you any specific tutorial to disable app blocking on Antivirus app. Alternatively, you can also disable the Antivirus tool while using Google Drive to eliminate the error message that you are getting due to app blocking.

#6 Create a Guest Account

If you think that there’s something wrong with the current Windows user account that’s leading to the Google Drive error messages, then you can create a Guest account in Windows 10. Some Google Drive users have reported that they have fixed the problem by creating a new Administrator account or Guest account. So, here in this method, we are going to create a Guest account to fix Google Drive is unable to connect error message.

Step 1. In the first step, click on the Start button and then type in User Accounts. Open the User accounts from the suggestions.

Create a Guest Account
Create a Guest Account

Step 2. Now you will see the User Accounts page. There you need to click on Manage Another Accounts.

Create a Guest Account
Create a Guest Account

Step 3. In the next step, you need to click on ‘Add a New User in PC Settings’

Create a Guest Account
Create a Guest Account

Step 4. In the next page, click on ‘Family and other users’ and then click on ‘Add Someone else to this PC’

Step 5. Now you will be asked to provide an email address or phone number. You can use alternate email id or phone number, or you can select the option ‘I Don’t have this person’s sign-in information’

Create a Guest Account
Create a Guest Account

Step 6. In the next window, you will be asked to set the name, username, email address, and password. Simply set everything as per your wish.

Create a Guest Account
Create a Guest Account

That’s it, you are done! This is how you can create a Guest Account on Windows 10. After creating a Guest account, you need to install the Google Drive app, and the app will run without any error.

So, these are the six best methods to fix Google Drive unable to connect error message from Windows 10. If you have any other method to fix the error, let us know in the comment section below.



AUTHOR

Amarnath Chakraborty
Amarnath Chakraborty is the content writer at Tech Viral. He writes/edits about how-to tips, tutorials especially on Social Networks, Android, iPhone, Computer, Internet etc.

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