Spotify Web Player Not Working? 10 Best Ways to Fix it

You don’t need to install the Spotify desktop app on your computer to access the music streaming service. You can use Spotify’s web version, Spotify Web Player, to access the music streaming service and listen to music.

Spotify Web Player is compatible with all web browsers, such as Google Chrome, Firefox, and Edge. While the web version of Spotify is mainly bug-free, users still sometimes face problems using it. Recently, many users have reported that the Spotify web player is not working on their computers.

Best Methods to Fix Spotify Web Player Not Working

A few users also said the Spotify web player crashes at launch or while switching music tracks. So, if the Spotify web player isn’t working on your computer, you have landed on the right page. Here are the best methods to fix the Spotify web player not working on PC. Let’s check out.

1. Restart Your Web Browser

If Spotify isn’t working on your web browser, you first need to restart the browser itself. Sometimes, a simple restart fixes browser-related problems, including the Spotify web player not opening.

Hence, before following the next methods, restart your web browser to access the Spotify Web Player. After the restart, open the Spotify web player again. If you face the same problem even then, follow the next methods.

2. Make Sure You are using a compatible web browser

While Spotify web player has all features you would need for music playback, it still requires a compatible web browser.

Spotify’s web version runs on these web browsers:

Chrome 80 or above
Firefox 74 or above
Edge 80 or above
Opera 67 or above
Safari 14 or above

So, make sure you are using a compatible web browser to fix Spotify web player not working issue.

3. Disable the Ad-Blocker Extensions

Disable the Ad-Blocker Extensions

Ad-blockers extensions are great as they remove ads from the web pages you visit. However, the same extensions can cause various online media playback issues.

Many users have claimed to fix Spotify Web Player not working just by disabling their ad-blocker extension. Not only ad-blockers, but you also need to disable all video-related extensions on your web browser to fix the Spotify problem.

4. Open Spotify Web Player in a Private/Incognito Window

Run Spotify Web Player in Incognito Mode

We don’t know why, but Spotify’s support page mentions opening the web player in a private/incognito Window. Maybe it has to do with the saved browsing history, cookies, or extension.

The Private/Incognito mode of every web browser will disable the extensions and add-ons, which may be preventing the Spotify web player from loading.

Whatever it is, every web browser now has a private & incognito mode. So, you can switch to it and open the Spotify Web Player. Doing so will possibly resolve Spotify Web Player not loading issue.

5. Disable the VPN/Proxy Apps

Avast SecureLine

Spotify doesn’t allow VPN/Proxy services to unblock the site. If you use it, you will likely face issues like Spotify Web Player not working, Spotify songs not playing, Spotify Web Player Page Not Found, etc.

The best you can do is turn off the VPN/Proxy services you are using and then try to reaccess the Web Player. If IP Address is the issue, you can access and use the web player.

6. Check if Spotify’s servers are down

Check if Spotify is Down

Like every other music & video streaming service, Spotify can also face occasional downtime.

When the servers of Spotify are down for maintenance work, the Web Player, desktop app, and mobile apps won’t work.

You will also experience issues while playing your favorite songs, like Spotify web player skipping songs. So, open this webpage and check whether Spotify is facing any outages.

7. Clear Your Web Browser’s Cache

While the browser’s cache helps speed up your browsing sessions, if the cache gets corrupted, you will face problems like Spotify Web Player Not working. Not just on Spotify, you will face issues while accessing other sites.

Hence, you must create your web browser’s cache to fix the problem. Here’s how you can clear the Google Chrome web browser cache.

1. Open the Chrome browser and click on the three dots. From the list of options that appears, click on the Settings.

click on the Settings

2. On the Settings page, switch to the Privacy and Security tab, as shown below.

Privacy and Security

3. On the right pane, click on Clear browsing data.

Clear browsing data

4. On the Clear Browsing data pop-up, select the Cached images and files and click the Clear data button.

Clear browsing data

That’s it! This is how you can clear your Chrome browser’s cache to fix the Spotify web player not working problem.

8. Enable Playback of Protected Content in Chrome Browser

If the Spotify web player is still not working in your Chrome browser, you must enable protected content playback.

If the playback of protected content is disabled, Spotify will also show you a message that says you need to enable protected content playback. Here’s how you can enable it on your Chrome browser.

1. First of all, open the Google Chrome browser. Type in chrome://settings/content/protectedContent on the Address bar and hit the Enter button.


2. Now, you need to enable two options – Sites can play protected content, and Sites can use identifiers to play protected content.

Sites can use identifiers to play protected content

That’s it! This will possibly fix the Spotify web player not working problem. After making the changes, restart your Chrome browser.

9. Flush the DNS Cache

If all of the methods failed to fix the Spotify web player not working problem on your web browser, you need to flush the DNS cache. An outdated DNS cache is often a prominent reason for media playback problems. Hence, you can try flushing the DNS Cache of your computer to fix media playback problems on websites.

1. First, click the Windows 11 search and type in Command Prompt. Next, open the Command Prompt utility from the list.

Command Prompt

2. On the Command Prompt, type in ipconfig /flushdns and hit the Enter button.

ipconfig /flushdns

That’s it! This will force Windows 11 to flush the DNS cache. After making the changes, restart your computer.

10. Use the Spotify Desktop Client

Try the Spotify desktop client if the web player is still not fixed. Spotify has its app available for Windows and Mac, and you can download and use it for free.

The Spotify desktop client offers you all the features the Spotify web player provides. The Spotify desktop client is more convenient to use.

So, these are some of the best ways to fix the Spotify web player not working on PC. If you followed all the methods, Spotify’s Web Player not working problem would likely be fixed. If you are still experiencing problems, switch to a different web browser or reset your browser settings.


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