How to Fix 'There was a problem resetting your PC' Error Message

Whenever anything goes wrong with Windows 10, it runs an Automatic Repair Wizard and fixes the issue. However, if the problem is not fixed, you can reset the system. Resetting Windows 10 seems the best option to troubleshoot software-related problems, but what if you encounter errors while resetting your PC?

While attempting to reset Windows 10, users may encounter errors like ‘There was a problem resetting your PC’. If you also get the same error message, resetting requires some troubleshooting.

Also Read: How To Repair Windows Registry Errors

Best Ways to Fix ‘There was a problem resetting your PC’ Error Message

This standard error can get your PC stuck in a reset loop, making it impossible to boot into your system without errors. This article will share some of the best methods to fix the ‘There was a problem resetting your PC’ error message. Let’s check out.

1. Startup Repair

If you encounter an error message or stuck in the reboot loop, we recommend trying the Windows 10 Startup repair tool. Follow some of the simple steps given below.

1. First, insert Windows 10 installation disc or bootable USB on your PC. Now restart the PC, and press the F8 button during the boot.

2. On the Windows Setup screen, click on the Repair your computer option.

click on the Repair your computer option

3. On the next page, click on the Troubleshoot option.

click on the 'Troubleshoot' option

4. Now click on Startup Repair.

click on the 'Startup Repair.'

5. Next, select the target operating system.

select the target operating system

That’s it! You are done. Windows 10 will find, scan and repair all the issues with your computer.

2. Run SFC Command

SFC, or system file checker, is a built-in utility of Windows 10. It’s mainly used to deal with corrupted system files. Sometimes, users get the ‘There was a problem resetting your PC’ error message due to corrupted system files. You can quickly fix corrupted system files by running the SFC command on Windows 10.

SFC Command

  • First of all, right-click on the Windows icon and select the option Command Prompt (Admin).
  • On the Command Prompt Window, type in sfc /scannow and hit the Enter button.
  • Now, wait until the scan completes.

If the System File Checker utility finds any problem, it will fix it on its own. Once the scan gets completed, restart your system to fix the ‘There was a problem resetting your PC’ error message.

3. Perform a System Restore

If both solutions failed, you might want to perform a system restore. System restore is another built-in tool for repairing damaged Windows 10 software and files. The feature restores your Windows settings to a previous point where everything is working fine. Here’s how to perform a system restore.

Perform a System Restore

  • Open Windows Search and type in System Restore.
  • Now click on the Create a Restore Point option.
  • On the System Properties, click on the System Protection tab.
  • Next, click on the System Restore option, and in the next dialog box, click on Next.
  • Select the desired restore point and click on the Next button.

Once done with the restore, restart your system. After the restart, you will be able to boot into your PC.

4. Disable the REAgentC.exe

If you cannot reset your Windows 10 operating system, you need to disable the REAgentC.exe. For those who don’t know, REAgentC.exe is an executable file configuring the Windows Recovery Environment. If you encounter an error message while resetting your PC, disabling the REAgentC.exe might help.

To disable REAgentC.exe, open Command Prompt with administrative rights. For that, right-click the Start button and select Command Prompt (Admin). On the command prompt window, enter the commands –

  • reagentc /disable
  • reagentc /enable

After executing the above two commands, exit the CMD and restart your system. After the restart, try to reset your system again.

5. Rename the System and Software Registry

Sometimes, the system and software registry hive prevents Windows from resetting your PC. The best way to eliminate this issue is by renaming the System and Software Registry Hive. Here’s what you need to do.

  • Click on Windows Search and type Command Prompt. Right-click on the Command Prompt and select Run as administrator.
  • When the Command Prompt opens, type the given command and press enter.
cd %windir%\system32\config
  • Now type ren system system.001 and press Enter.
  • Now type ren software software.001 and press Enter.
  • To close the Command Prompt, type exit and press Enter.

That’s it! After making the changes, restart your Windows computer and then continue with the reset process.

6. Perform a clean installation

Perform a clean installation

If you are still unable to reset your PC after following the above methods, then you may want to perform a clean installation of Windows 10. However, if you can access your computer, back up your important files. Formatting Windows 10 is never easy; you will lose all your files.

To install Windows 10 from a Pendrive or USB drive, follow our guide – How to Install Windows 10 From Pendrive/USB. The method shared in that guide will help you download & install the latest version of Windows 10 on your system.

This article is about fixing the ‘There was a problem resetting your PC’ error message. I hope this article helped you! Please share it with your friends also. If you have any doubts, let us know in the comment box below.


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